The CRM Strategy Mailchimp connector enables you to seamlessly connect from your SugarCRM system to your Mailchimp account. Using the connector, you can update and send target or distribution lists to mailchimp, and accurately report on campaigns, contact, and list activity.
CRMS – Mailchimp draws on the strength of both platforms, combining the customer relationship and reporting power of SugarCRM with the advanced campaign and design tools of Mailchimp.
Key Features:
- One time setup syncs all mailchimp lists and contacts to Sugar
- Sugar / Mailchimp lists automatically stay in sync
- Special campaign performance dashboard
- Contact-centric reporting on campaign response
- List-health dashboard
Benefits:
- Staff continue to use the EDM tool they know well
- Full campaign visibility – even those prior to integration
- Lists can be automatically managed via the powerful SugarCRM workflows engine to update based on customer triggers
- Individuals’ responses to campaigns provide powerful insights that can be leveraged in the CRM
Often combined with:
- A powerful integration with Eventbrite
- Use the feature-rich capacity of Sugar for list management while taking advantage of Eventbrite’s industry-leading features
CRMS – Chat
- Chat with customers and contacts directly from within SugarCRM
- Record chat history
- Create special chat groups & more